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All orders in the Netherlands
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Within 14 days after receiving

PETITE = SHORT, NOT SKINNY

ABOUT KEMBAR

We are Lakeisha and Shaïsta, twin sisters united by a shared passion for fashion. At only 1.49 meter (4'11 feet) tall, we have experienced the ongoing struggle of finding clothes that fit our petite size. Recognizing that countless other women face the same problem, we were inspired to find a solution.

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FAQ'S (FREQUENTLY ASKED QUESTIONS)

WHAT IS PETITE?

Petite refers to women who are up to 1.60 meter(approximately 5 feet 3 inches) tall. Petite sizing does not have anything to do with body types. So even if you are curvy, you can still be petite.

AM I PETITE?

If you are shorter than 1.60 meter (approximately 5 feet 3 inches), you are petite!

CAN I RETURN OR EXCHANGE ITEMS?

Yes, you can return items. Customers have the right to return goods within 14 days of receipt without providing any reason, in accordance with EU consumer protection laws. Please refer to our return policy for detailed instructions.

You can easily initiate a return:

  1. Log in with your e-mail adress, you will receive a 6 digit code in your mail (check your spam as well)
  2. Go to your order
  3. Click the "Request Return" button
  4. Select the items you want to return
  5. Once the package has been prepared for shipping, you can drop it off at your nearest post office to have it sent back to us (at your own expense). The return address will be provided on a note about the return policy in your package.

Once you send the package back, we will inspect it. If your return meets all requirements, we’ll process your refund and update you via email.

Condition of Returns: Items must be returned in their original, unworn, unwashed condition, with all tags attached. Returns that show signs of wear or damage may not be eligible for a refund or exchange.

Exchanges: We do not offer exchanges at this time. If you need a different size or item, kindly place a new order for the desired item and return the original item for a refund.

HOW LONG WILL THE DELIVERY TAKE?

Orders within the Netherlands are typically delivered within 5-7 business days. International shippings may take up to 10 business days

IS THERE A SIZE GUIDE?

Yes, there is a size guide available on our website. The size guide provides detailed measurements and instructions to help you choose the right size for your clothing. It is recommended to refer to the size guide before making a purchase to ensure the best fit. You can also find the size guide at each product page.

WHAT ARE THE PAYMENT METHODS?

We offer a variety of payment methods to ensure a convenient shopping experience. These include:

  • IDEAL
  • Credit/Debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank transfer
  • Other secure payment options as listed at the checkout

WHERE ARE YOU SHIPPING TO?

We ship to countries within Europe. For a detailed list of the countries we ship to, please visit our shipping information page. If your country is not listed, feel free to contact our customer service team for more information.

CAN I TRACK MY ORDER?

Yes, you can track your order. Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment through our carrier's tracking portal.

For any additional questions or concerns, please do not hesitate to contact our customer service team.